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Heuna Organics Oy Website (“Site”)
Henua Organics Oy , also referred to as Henua provides the content and services available on the Site (www.henuaofficial.com) to you, subject to the following terms and conditions (“Terms and Conditions”).
Throughout the site, the terms “we”, “us” and “our” refer to Henua Organics.
By visiting our site and/ or purchasing something from us, (www.henuaofficial.com), you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
PURPOSE OF THE SITE
This site is created and maintained by Henua. The Site is built to work efficiently as a business to customer communication platform, online sales platform for brand products as well as information source for all product and company related information.
LANGUAGE
The language of the Terms and Conditions is English.
PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy, click here.
PRODUCTS AND SERVICES FOR PERSONAL USE
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the services or samples thereof, you receive from us. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). Henua reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We attempt to be as accurate as possible when describing our products on the Site. However, Henua cannot guarantee that at any given moment data and information posted on the Site contain the most recent update.
We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.
We reserve the right to modify the content of this Site at any time, but we have no obligation to update any information on our Site. It is your responsibility to monitor changes to our Site.
Henua cannot guarantee problem-free, uninterrupted, and secure access to the Site.
PLACING ORDER
By using the website and/or placing an order on the Site you confirm that you have read the Terms and Conditions and the Privacy Policy, and that you accept them. Please make sure that you have read and understood the terms and conditions before you place an order. Orders can only be placed by persons that are 18 years or older.
ORDER CONFIRMATION
After submitting your order, we will send you an order confirmation email with your order number, details of the product you have ordered from us, your payment details and delivery details. Please note that the confirmation email is an acknowledgement that we have received your order and is not an acceptance of the order.
ACCEPTANCE AND SHIPPING CONFIRMATION
Please note that all orders placed by you are subject to acceptance by us. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation email will be sent with all relevant information about your order. The shipping confirmation is our acceptance of your order. If a product is unavailable, we will contact you by email, as soon as practicable. If we have already received payment for an unavailable product, we will refund you the amount of the purchase price.
SHIPPING AND RETURN
Please read more about shipping and return from here.
PAYMENT TYPES
You can use any of the payment types listed below to pay for your order. You will be offered to choose a payment method at checkout.
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Visa
- Klarna
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Mastercard
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American express
- Paypal
Card payments are made through a secure SSL-encrypted payment form from which the data is forwarded encrypted to the credit company. None of the card information is stored in the system. When paid with online bank credentials the customer is directed to Finnish online banking payment services where the transactions are registered in each bank’s own payment system.
PAYMENTS WITH GIFT CARDS AND DISCOUNT CODES
If you would like to use a gift card to pay for your order or you have a discount code, please enter your code at the checkout.
If you have any questions, please direct all inquiries info@henua.fi.
INTELLECTUAL PROPERTY
All information and content available on the Site, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the "Content") is the property of Henua, our affiliates, partners or licensors, You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this copyright permission notice is included with all such copies. You may not charge anyone for use of the material and you may not publish, duplicate or otherwise distribute the material to others without prior consent from Henua. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press enquiries, please contact info@henua.fi
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
PRICING POLICY
Prices on www.henuaofficial.com checkout are all in EUR, however you can choose to display prices in local currency throughout your visit on the site. Although we try to always keep our website pricing current, we cannot guarantee that the prices displayed are the prices applicable to the products at the time of purchase. If we receive an online order for merchandise with a price that differs from the price displayed on the website, we will notify you by email and provide you with the opportunity to cancel your order. If we fail to contact you regarding the price discrepancy, your order will automatically be considered cancelled and you will receive a full refund of any payments made for the specific order.
All prices shown on our website include a 24% tax. If ordering to countries outside the EU, taxes will automatically be removed at checkout. There may be additional duties and taxes applied upon receipt of your shipment. These duties and taxes shall be paid by the recipient. Henua Organics is not required to inform customers of such additional costs and is not required to refund such costs to the customer.
PRIVACY POLICY Read here.
USER RESPONSIBILITIES
When accessing or using the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, you shall be liable for all losses and damages caused to Henua, our affiliates, partners or licensors for any negligent or willful violation of these Terms and Conditions.
THIRD PARTY LINKS
Third-party links on this site may direct you to third-party websites that are not affiliated with us. Linking to or from any third-party website is at your own risk. We are not responsible for examining or evaluating the content or accuracy of information contained within these third-party websites and we do not warrant and shall not be responsible or liable for any actions, content, products or services related to third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
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LIMITATION OF LIABILITY
THIS SITE AND ITS CONTENTS ARE PRESENTED “AS IS.” WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED , IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, THE SITE’S CONTENTS OR SERVICES OR THE SITE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
WE ARE NOT RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY OR IN TORT (INCLUDING NEGLIGENCE) FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL.
IN NO EVENT WILL HENUA BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREFOF (OR INABILITY TO USE THE SITE) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABLITY FOR SUCH CLAIMS EXCEED ONE HUNDRED DOLLARS ($100.00).
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INDEMNIFICATION
You agree to indemnify, defend and hold harmless Henua and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any damages or costs, claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents incorporated by reference, or your violation of any law or the rights of a third-party.
GOVERNING LAW
These terms and conditions are governed by the laws of Finland (excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG))). Any disputes pertaining to these terms and conditions will be exclusively referred to the District Court of Helsinki, as the court of first instance.
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CONSENT TO RECEIVE NOTICES VIA EMAIL
By accepting these Terms and Conditions you consent to receive notifications, agreements, order updates and other communications (collectively, “notifications”) from us electronically via e-mail or by postal services. You agree that any notifications sent to you via e-mail or postal services comply with rules and regulations applicable to such communication in writing. If you do not agree to receive notifications from this Site, please discontinue the use of the website and its services as Henua can not provide full service to users that can not receive notifications from the Site.
Please note that notifications mentioned in this section are not related to any elective marketing information that you may consent to receive electively throughout the Site.
GENERAL
Henua reserves the right to revise these Terms and Conditions at any time. The date of the latest update is found in the final section of the Terms and Conditions. Users are responsible for keeping themselves informed of all updates. Please note that the Terms and Conditions applicable to your order are the Terms and Conditions in effect at the time an order is placed and not a subsequent, updated version. You agree that these Terms and Conditions represent the current and complete agreement between you and Henua, regarding your use of this Site and any of its contents.
VIOLATION OF RULES
Henua reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the Site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.
FORCE MAJEURE
Henua shall not be liable for any delays, failures to fulfil orders or any other failures that occurred due to circumstances and obstacles that are beyond our reasonable control, which include but are not limited to strikes, governmental actions, wars or national emergencies, terrorism threats or acts of terrorism, environmental or climatic anomalies, failure of performance by a third party, internet connection issues as well as hardware and software malfunctions. In the event that any such force majeure occurs we will attempt to eliminate any actual or potential delays in the shortest time possible.
ENVIRONMENTAL MANAGEMENT PLAN
We, Henua Oganics, want to be recognized as a sustainable company and therefore we take responsibility for not only our economic performance but also environmental and social performance. Read more here.
USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions such as contest entries (or voluntarily submit other material not requested by us including, but not limited to creative ideas, suggestions, proposals or plans, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.
You agree that your comments shall not violate the rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Site or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or any other third-partiy as to the origin of any comments. You are solely responsible for the content and accuracy of any of your comments. We shall not be responsible or liable for any any comments posted by you or any other third-party.
COMPANY INFORMATION
Henua Organics Oy
Vat number: FI28637599
PL 41, 60101 Seinäjoki, Finland
Info@henua.fi
VERSION OF THE TERMS AND CONDITIONS
If there is any conflict, ambiguity, or discrepancy between the English version of the Terms and Conditions and a version of the Terms and Conditions written in another language, this version shall always prevail. The English version of the Terms and Conditions were last updated in February 2020.